Support

Answers, before you ask.

About Logo365

Logo365 is a platform that transforms your existing brand logo into themed holiday variations for every celebration throughout the year. Upload your logo once, and our AI generates unique, seasonal designs so your branding stays fresh and timely.

After signing up and choosing a plan, upload your logo in the Settings page. Logo365 automatically designs an edition for every holiday in your current billing period, and each renewal unlocks the next month of holidays. Every edition is ready to download, schedule, or serve live from your permanent logo URL.

Logo365 is built for businesses, social media managers, marketing teams, and anyone who wants to keep their branding aligned with seasonal events without hiring a designer for each holiday.

Billing & Credits

We offer three plans: Base ($9/month, 50 credits), Pro ($19/month, 150 credits), and Pro+ ($39/month, 500 credits). All plans include year-round holiday logo generation, a calendar view, and a permanent live URL. Higher tiers unlock features like regeneration, batch downloads, the config editor, and schedule suggestions.

Credits are consumed each time a holiday logo is generated or regenerated — one credit per holiday. Your monthly batch covers every holiday in your billing period, and your credit balance refreshes each billing cycle according to your plan. You can see your current balance in the Dashboard stats strip and in Settings.

You can cancel your subscription at any time from the Settings billing section, which opens the Stripe customer portal. After cancellation, you retain full access until the end of your current billing period. Once that period ends, your portal access is deactivated.

Generated logos remain associated with your account while it is active. After cancellation, your logos are retained through the end of your paid billing period. If your account is deleted (via Settings), all generated images and personal data are permanently removed per our privacy policy.

We do not offer automatic refunds for consumed credits. If you cancel within 48 hours of subscribing and have not consumed credits, you may request a prorated refund by contacting support. Stripe handles all payment processing securely.

Features & Usage

Logo365 pulls holidays from the Calendarific database, covering major celebrations like Christmas, Thanksgiving, and New Year as well as regional observances, cultural holidays, and niche events. Holiday availability depends on your selected country.

We support holidays for over 20 countries (Base plan) to 30+ countries (Pro+ plan). You set your country in Settings after signing up. The system automatically loads the holidays relevant to your region.

Pro+ subscribers can use the Config Editor in the Calendar day modal to adjust theme, colors, elements, and lighting for each holiday logo before generation. All users can regenerate individual logos from the Calendar view.

Every account gets a permanent live URL that automatically serves the logo scheduled closest to today. You can copy the URL or an embed snippet from the Dashboard and paste it into your website, email templates, or social media headers. The image updates automatically as new logos are scheduled.

Logos can be downloaded directly from the Calendar day modal or from the Gallery view. Pro and Pro+ users can also batch-download logos as a ZIP file by selecting a date range.

If you upload a new logo in Settings after already generating holiday logos, use the Rebrand All button on the Dashboard to regenerate all existing logos with your updated branding.

Support & Account

We recommend uploading your logo as a PNG with a transparent background for the best results. JPEG and SVG are also accepted. Higher resolution logos produce better AI-generated holiday variations.

If you encounter any issues, reach out to our support team using the Contact form on the Support page. You can also email us directly. We aim to respond within one business day.

You can delete your account from the Settings page under the Danger Zone section. This permanently removes all your data including generated logos, profile information, and billing records. This action cannot be undone.